When dealing with high volumes of data each day, an effective solution for managing email flow and associated data is crucial. For our customer - a legal services and medical record company - this had previously been achieved through the ability to program Microsoft Exchange to capture data from emails and job logs, and record it in a database.
However, when a planned server upgrade revealed this critical functionality was unsupported by the newer version of Exchange, the US-based company needed to quickly find a solution that offered more powerful processing rules, in order to provide the data capture and database management functionality they needed.